Dom’s Auto Parts celebrated its 60th anniversary in 2024, with the thirdgeneration of the business sharing the significant milestone with the fourth generation. Dom Vetere, the third-generation owner that many of us know so well has been working alongside his daughter, Carly Masters, and his son, Dustin Vetere, for the past 10 years with the goal of solidifying continued success for the future.

“We have gradually been stepping into managerial roles,” said Dustin. “We plan to continue this transition in 2025.”

Another checkpoint on the docket at Dom’s has been enhancing customer satisfaction. The company already boasts a comprehensive and loyal customer base—check out the pictures from their well-attended anniversary party in June 2024 on page 24—but there are countless tools and strategies available.

“After we experienced a boom in business post-pandemic, our sales shifted back to normal and became less predictable,” said Dustin. “We understand these fluctuations are part of the business cycle, but it was a challenging issue to navigate at the time.”

Situated just east of Toronto, Dom’s Auto Parts is prepared to take on electric vehicles. “This presents both challenges and opportunities, obviously,” said Carly. “Our dismantlers underwent specialized EV training last year, though we’ve yet to experience a substantial influx of EVs in our inventory. We continue to monitor the landscape closely,” she added.